More mandates and more closings, without hiring.
Every enquiry answered and followed up, your listings readable by search engines and AI assistants, and your team's evenings back.
- “Leads arrive on WhatsApp, LINE, email and portals.”
- “Some get answered, some are forgotten.”
- “Senior agents answer the same questions every week.”
- “AI assistants recommend other agencies.”
What we measure with you
- Median time to first reply, day and night
- Enquiries followed up within 24 hours
- Mandates and viewings per source
Measured from day one, against the starting point the diagnosis records. No result is promised before it is measured.
A typical workflow.
Shaped by the diagnosis. Each step is a system you own, with a person approving what leaves the building.
- 01Capture
WhatsApp, LINE, email and portal enquiries land in one inbox.
- 02Answer
A first reply in minutes, in the buyer's language, from your own listings.
- 03Hand over
The right agent gets the lead with the whole conversation and a suggested next step.
- 04Follow up
Reminders run until someone answers. Your team approves anything sensitive.
Reflexion answers buyers in Thai, English, French, Chinese and Russian from one knowledge base, in production.
See the work →Contacts and conversations stay in a CRM in your name: open source, or the one you already pay for.
How we handle data →Three practices.
The diagnosis decides the final shape.
Agencies & agents, answered.
Will buyers know they are talking to software?
Yes. The first reply says so, and a person takes over whenever the buyer asks or the topic needs it.
We already have a CRM. Do we have to change?
No. We connect to it if it has an API; we only propose a new one if yours can't do the job.