JournalHow a property knowledge graph makes an AI agent answerable
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What we do

Six practices. Built à la carte.

A diagnosis first. Then only the systems that pay back first, each with a fixed price agreed before we start. Everything we build is yours.

Always first

Start with a diagnosis

We look before we build: a fixed-price map of where your leads, bookings and hours leak, and what to fix first.

Footprint diagnosis

A map of where your leads, bookings and hours leak.

“We pay for a website, socials and five tools, and can't say which one brings a client.”

EveryoneAlways first

What you get

  • A score per channel: site, search, AI visibility, socials, messaging, CRM, security
  • The leak map of your lead or booking journey, with the delay at each step
  • Ten quick wins you can apply without us

What you own

The report and the plan, whatever you decide next. The fee is deducted if we build.

Under the hood

Read-only, delegated access you grant and revoke. Passive checks only. No password ever asked.

Answer

Lead Desk

Every enquiry answered in minutes, in the buyer's language. None forgotten.

“Leads arrive on WhatsApp, LINE, email and three portals. Some get answered.”

Lead desk

Every enquiry answered in minutes and sent to the right person.

“Leads arrive on WhatsApp, LINE, email and three portals. Some get answered.”

AgenciesDevelopersProperty managers

What you get

  • One inbox for every channel
  • A first reply in the buyer's language, day or night
  • Lead scoring and routing into a CRM you own

What you own

The CRM, the contacts, the history. Open source, or the one you already pay for.

Under the hood

n8n workflows, a language model that drafts and qualifies, a person who decides.

Builds on Footprint diagnosis.

Fill the room

Launches and investor evenings with the right people in the room.

“Half the room was empty and we never heard from the other half again.”

DevelopersAgencies

What you get

  • Event page, registration and reminders on the channel each guest reads
  • Attendee scoring before the doors open
  • Follow-up within 72 hours, straight into your CRM

What you own

The guest list and every conversation after.

Under the hood

Registration, messaging and CRM wired together so nothing depends on memory.

Builds on Lead desk.

Advise

AI Advisors

An advisor that knows your projects, speaks five languages and shows where each answer comes from.

“Our best people answer the same fifty questions every week.”

Advisor agent

Answers buyers 24/7, in five languages, and cites the source.

“We answer the same fifty questions every week, in four languages, from memory.”

AgenciesDevelopersResortsAdvisory firms

What you get

  • An assistant on your site, WhatsApp and LINE that answers from your knowledge base
  • Thai, English, French, Chinese and Russian from the same source
  • Every answer linked to the document it came from

What you own

The prompts, the knowledge base, the conversation history.

ProofReflexion Advisor runs in production on this design.
Under the hood

Retrieval with provenance, structured outputs, guardrails per domain, a human in the loop for anything legal or financial.

Builds on Property knowledge base.

Know

Knowledge & Data

Your listings, documents and numbers connected in one place you own, with sensitive files kept on your side.

“Our data lives in six tools and three people's heads.”

Property knowledge base

Your listings and documents, searchable by meaning.

“Our data lives in six tools and three people's heads.”

DevelopersAgenciesResorts

What you get

  • Every listing, document and rule indexed for meaning and linked by relationship
  • One source of truth feeding your site, your agents and your reports
  • Provenance on every fact: which document, which date, which version

What you own

The database, the index and the graph, on your server or ours. Exportable any day.

ProofThe architecture behind Reflexion: 6,787 projects, 85,399 units and 1,522 developers (10 September 2026).
Under the hood

PostgreSQL for facts, Qdrant for vectors, Neo4j for the ontology. Ranked sources of truth so an index can never overrule a fact.

Sovereign AI

Sensitive data processed on your own server, by open-source models.

“We would use AI if our client files didn't have to go to someone else's cloud.”

Legal and visa firmsDevelopersWealth managers

What you get

  • A private model server sized for your volume
  • Open-source models on your hardware for client files; a cloud model only for tasks you approve, without those files
  • An audit log of every question and every document touched

What you own

The server, the models, the logs.

Under the hood

Self-hosted inference, a model gateway, PDPA and GDPR consent built into the flow.

Show

3D & Maps

Your projects on a 3D map that a buyer in Paris or Shanghai understands in seconds.

“Foreign buyers can't picture where the project is, or what's around it.”

Territory in 3D

Your projects on a 3D map a buyer understands in seconds.

“Buyers in Paris or Shanghai can't picture where the project is or what's around it.”

DevelopersAgenciesResorts

What you get

  • A 3D map of your territory: relief, buildings, coast, transit, schools, hospitals
  • Your projects placed and compared, with the facts that matter at each pin
  • Neighbourhood guides that scroll like a film, refreshed from your data and checked before publishing

What you own

The map, the data layers and the guides.

ProofThe 3D map of Phuket and Bangkok on reflexion.asia, with 34 guides in production (24 October 2026).
Under the hood

MapLibre and deck.gl on open data, altitude and distances computed once and stored, no per-view licence.

Be found

Visibility & Content

Pages that search engines and AI assistants can read, cite and trust, published every week in every language you sell in.

“Ask ChatGPT for the best agency in Phuket. It isn't us.”

Be the answer AI gives

A site that converts, and that AI assistants cite by name.

“Ask ChatGPT for the best agency in Phuket. It isn't us.”

AgenciesResortsAdvisory firms

What you get

  • Fast pages built around what buyers and guests actually ask
  • Structured data and answer pages that assistants can quote
  • Funnels with one goal each, measured with analytics you own

What you own

The site, the content, the analytics, the domain.

Under the hood

Next.js, server rendering, schema.org, open crawler policy, Umami analytics.

Builds on Footprint diagnosis.

Content engine

Your channels publish every week, in every language. You approve.

“We know we should post. Nobody has the time.”

AgenciesResortsDevelopers

What you get

  • An editorial calendar built from what your clients ask
  • Drafts in your voice, in several languages, from your own knowledge base
  • One-click approval, then scheduling across your channels

What you own

The CMS, the media library, the calendar.

ProofOur own pipeline schedules about 150 posts a week across four networks, each approved by a person (week of 26 October 2026).
Under the hood

Headless CMS, generation grounded in your documents, automated publishing with human approval.

Direct bookings

More guests book with you, not through a platform.

“Our best guests found us on a platform. Now we rent them back.”

ResortsVillasRetreats

What you get

  • A booking path faster than the platforms'
  • Returning-guest offers sent automatically
  • Reviews requested at the right moment

What you own

The guest database and the relationship.

Under the hood

Connects to your booking engine or PMS. Guest data in a database you own.

Builds on Be the answer AI gives.

Run

Automation & Security

Reports, reminders and checks that run on their own, on a site and an email domain protected against spoofing.

“I spend my evenings copying numbers from one tool to another.”

Automation ops

Reports, reminders and syncs that run without you.

“I spend my evenings copying numbers from one tool into another.”

Everyone with a back office

What you get

  • Owner reports, pipeline summaries and portal syncs produced on schedule
  • Watchers on the things that break quietly: listings, prices, domains, backups
  • A weekly brief to your team, in their channel

What you own

The workflows, in an automation server you control.

Under the hood

Self-hosted n8n, idempotent jobs, alerts to Slack or LINE, nothing silent.

Secure by default

A site and an email domain protected against spoofing and silent failure.

“If the site went down tonight, we'd hear it from a client.”

Everyone

What you get

  • Security headers, TLS, updates
  • Email authentication (SPF, DKIM, DMARC) so others can't send in your name
  • Backups we have actually restored

What you own

The accounts, the keys, the backups.

Under the hood

Passive audit first, hardening second, monitoring for as long as you want it.

Assembled by business

Choose your business to see the kit we usually start with. Then we change it, because your business isn't usual.

Footprint diagnosisAlways first. We look before we build.
Property knowledge baseYour listings and documents, searchable by meaning.
Sovereign AISensitive data processed on your own server, by open-source models.
Advisor agentAnswers buyers 24/7, in five languages, and cites the source.
Lead deskEvery enquiry answered in minutes and sent to the right person.
Automation opsReports, reminders and syncs that run without you.
Territory in 3DYour projects on a 3D map a buyer understands in seconds.
Be the answer AI givesA site that converts, and that AI assistants cite by name.
Content engineYour channels publish every week, in every language. You approve.
Direct bookingsMore guests book with you, not through a platform.
Fill the roomLaunches and investor evenings with the right people in the room.
Secure by defaultA site and an email domain protected against spoofing and silent failure.

Agency growth. More mandates and more closings without hiring.

Not sure where to start? Neither were our best clients.

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