Fewer commissions, more guests who come back.
A booking path that is faster than the platforms', answers before arrival in the guest's language, and a guest database you own.
- “Platform commissions eat the margin.”
- “Guests found you on a platform, so you rent them back.”
- “Questions before booking get answered too late.”
- “Wellness claims must stay accurate.”
What we measure with you
- Share of direct bookings against platforms, each month
- Returning guests who book direct
- Time to answer pre-booking questions
Measured from day one, against the starting point the diagnosis records. No result is promised before it is measured.
A typical workflow.
Shaped by the diagnosis. Each step is a system you own, with a person approving what leaves the building.
- 01Be found
Pages that search engines and AI assistants can read, in the languages your guests speak.
- 02Answer
Questions about rooms, transfers and treatments answered from your own documents.
- 03Book direct
A short path to your booking engine, with offers for returning guests.
- 04Come back
Reviews and return offers sent at the right moment, from a database you own.
The same knowledge-base and multilingual answer layer runs Reflexion's advisor in production.
See the work →Guest data stays in a database you own; we connect to your booking engine or PMS in read mode first.
How we handle data →Three practices.
The diagnosis decides the final shape.
Resorts & villas, answered.
Does this replace our booking engine?
No. We send more guests to the one you have, and measure how many arrive direct.
Can it answer about treatments and health?
Only from your approved texts, with the wording your lawyer accepts. Anything medical goes to a person.